The culmination of a unique set of experiences & skills

Customer Loyalty & Gaming Risk, Compliance and AML Specialists

Specialist consulting and technology solutions for customer and gaming loyalty programs, compliance management, and AML operations for Australian EGM operators

Professional Expertise Earned The Hard Way

CEDR Consulting provides specialist advisory services to casinos, pubs, and clubs across Australia.

With 25 years of deep expertise in customer loyalty across multiple industries and countries, we've refined these skills and combined them with a comprehensive knowledge of AML compliance, gaming risk management, and gaming operations, products, and systems.

With deep industry knowledge and practical experience, we deliver a seasoned approach that combines regulatory expertise with operational excellence to help organisations navigate complex compliance requirements while optimising gaming operations for enhanced performance and business protection.

Our Expertise

  • AML Program Development & Independent Reviews
  • Gaming Risk & Compliance
  • Regulatory Obligations Mapping
  • EGM Performance Reporting & Analytics
  • AI Integration in Gaming Operations
  • Safer Gaming Monitoring
  • Financial Modelling & Optimisation
  • Customer Loyalty Strategy & Program Design
  • Loyalty Technology & Analytics
  • Digital UX (App; mobile wallet cards)

Our Services

AML & Compliance

Comprehensive anti-money laundering and compliance solutions tailored for gaming operations.

  • AML/CTF Program drafting
  • Independent reviews
  • Regulatory obligations mapping
  • Control design and implementation
  • Risk register development

Gaming Risk Management

Specialised risk management and compliance services for Australian EGM operations.

  • Gaming compliance assessments
  • Risk management frameworks
  • Performance reporting frameworks
  • Operational risk mitigation
  • Regulatory compliance monitoring

Gaming Optimisation

Data-driven approaches to enhance gaming performance and customer engagement.

  • Gaming performance reporting
  • Insights & analysis
  • Gaming management system selection
  • Standard operating procedures (SOPs)
  • Rewards program optimisation

Digital Solutions

Modern digital solutions including cashless gaming and mobile integration.

  • Cashless gaming transitions
  • App development and design
  • Mobile wallet cards
  • Payments integration to loyalty
  • Technology implementation

AI & Innovation

Use of AI for gaming operations and analytics.

  • AI integration in gaming operations
  • Automated compliance monitoring
  • Machine learning applications
  • Process automation
  • Innovation strategy development

Customer Loyalty Strategy

Helping you unlock the transformative power of loyalty.

  • Customer loyalty program design
  • Financial modelling and forecasting
  • Gamification strategies
  • Partnership development
  • Member comms & marketing automation

Get In Touch

Ready to Get Started?

Contact us today to discuss your gaming compliance, risk management, and loyalty strategy requirements. We deliver tailored solutions that address your specific needs across compliance, operations, and customer engagement.

Our experienced team is ready to help you navigate complex regulatory frameworks while building compelling loyalty programs and optimising your gaming operations for long-term success.

Professional. Experienced. Results-driven.

Professional consulting meeting